This feature enables the moving of multiple Users from one challenge to another challenge. To move multiple Users in bulk, you will need to populate a Move Users Template prior to following the steps below. The only piece of information you will need is the email address / username of the Users you would like to move. Please note the spreadsheet must not be altered (columns/rows added or deleted) in any way. All Users that are being moved must currently have User Accounts in Wellable. To easily populate the Move Users Template, request a User Profile Report for the Challenge(s) that the Users are currently in.
- Go to Users > Move Users in the Admin Account.
- Select the Challenge you want to move Users to.
- Select Choose File under Upload File.
- Choose the completed Move Users Template, which includes the information of the Users you want to move to the selected Challenge.
- Select Upload.
Once the file is uploaded, which may take a few minutes depending on the number of Users in the file, you will be notified of the number of Users moved and which ones, if any, were not moved. When Users are not moved it is most often due to an entry in the Move Users Template that is not an existing User in Wellable.