If MapMyWalk data is missing in your Wellable User Account, please sign in to your MapMyWalk account in a web browser. If you see the data missing from your Wellable User Account in your MapMyWalk account, open a new window in the same web browser and sign in to Wellable.
If you still do not see MapMyWalk data in your Wellable User Account, this means the MapMyWalk account you signed in to may not be the same account as the one on your phone. Sign out of the MapMyWalk account in the web browser and sign back in using the same username and password used to access the MapMyWalk app on your phone.
Once you are signed in to the correct MapMyWalk account in the web browser, please follow the steps below.
- While signed in to your Wellable User account, go to Connections.
- Select Connected below MapMyWalk.
- Select Disconnect > Disconnect.
- Select Connect to reconnect MapMyWalk to your Wellable User Account. Since you are already signed in to your MapMyWalk account in the same web browser, it will not prompt you to enter your MapMyWalk username and password.