A Challenge Update Email is any email sent from Wellable that is not an automated email response (e.g., password reset) or an Onboarding Email. In the Admin Help Center, Challenge Update Emails are often referred to as “email” because they are so commonplace in the context of the ongoing maintenance of the wellness program.
These emails can be used to communicate more than just details about a specific challenge. Since the emails are customizable and provide the opportunity to include images, via the Image Library, and Personalization Tokens, many organizations use these emails to communicate relevant health tips and important benefit information.