To delete multiple User Accounts at one time, you will need to populate a Delete Users Template prior to following the steps below. The only piece of information you will need is the Email Address (Username) of the User Accounts you would like to delete. Please note the spreadsheet must not the altered (columns/rows added or deleted) in any way.
- Go to Users > Bulk Edit > Delete Users in the Admin Account.
- Select Choose File under Upload File.
- Choose the completed Delete Users Template, which includes the information of the User Accounts you want deleted.
- Select Upload.
Once the file is uploaded, which may take a few minutes depending on the number users in the file, you will be notified of the number of User Accounts deleted and which ones were not deleted. User Accounts that are not deleted are most often due to there being no existing users in Wellable with the same Email Address (Username).